Online Reservation System Rules & Regulations
As a reminder please note that Final Payments for Cruise bookings will be Auto Billed on the Final Payment Due date shown on your confirmation, to the credit card used for your deposit unless otherwise specified prior to Final Payment Due Date.
If you have any questions regarding the Auto Bill process, please contact the Reservation Center at: travelservice@gticorporate.com or call 1-(800) 490-4240
1. Airline reservations may only be completed by purchasing the tickets.
The billing address must be able to be verified in order for the sale to take place.
Please note that no fare is guaranteed until the ticket has been issued.
2. You may look up fares and schedules without obligation.
3. GTI must have at least 8-hours lead time prior to flight departure to issue an E-Ticket.
4. Please be advised that Global Travel International strictly adheres to the ticketing
policies of its airline partners. These policies prohibit the issuance of back to
back and hidden city ticketing. Global Travel International shall not be liable
for its refusal to issue such tickets. Should Global Travel International discover
that such tickets have been issued in violation of the airline policies, we will
immediately notify the applicable airlines for further action.
5. GTI will issue your ticket by one of the following methods:
I. Via E-Ticket (Electronic Ticket)
There is NO COST for this method. In the event E-Tickets
are unable to be generated, your tickets will be sent to you via second business
day. Please note that some international
carriers may require that the E-ticketed passenger be able to present the credit
card used to purchase the E-ticket.
II. Via Second Day Business Delivery
Most air transactions can be fulfilled using e-tickets. However, if an airline does
not offer e-ticketing there will be a shipping fee assessed of US$19.95 per transaction
for second business day delivery; US$24.95 per transaction for next business day
delivery; or US$39.95 per transaction for international delivery. Airlines may assess
additional charges for issuance of paper tickets and additional charges may apply.
We will bill any such paper ticket fees to the credit card or debit card provided
in the booking process.
Traveler Services Agreement
Your affiliation and continued success
with Global Travel International is contingent on your adherence to our terms and
conditions. This document explains in detail our Travelers Services Terms and Conditions,
our Privacy Policy and our Website Terms and Conditions.
PLEASE READ THIS TRAVELER SERVICES AGREEMENT (the "Agreement") CAREFULLY BEFORE
USING ANY OF THE TRAVEL RESERVATION SERVICES OF GLOBAL TRAVEL INTERNATIONAL, INC.,
A FLORIDA CORPORATION ("GTI"), INCLUDING, BUT NOT LIMITED TO, RESERVATION SERVICES THROUGH
GTI'S RESERVATIONS TELEPHONE CENTERS AND WEBSITES. YOUR USE OF GTI'S TRAVEL RESERVATION SERVICES IS
EXPRESSLY CONDITIONED ON YOUR ACCEPTANCE OF THIS AGREEMENT. BY USING GTI'S TRAVEL RELATED SERVICES THROUGH
GTI OR ONE OF GTI'S AFFILIATES, PARTNERS, OR REPRESENTATIVES,
YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY EACH OF THE TERMS OF THIS AGREEMENT. IF
YOU DO NOT AGREE TO BE BOUND BY EACH OF THE TERMS OF THIS AGREEMENT, YOU MUST NOT
USE GTI'S TRAVEL RELATED SERVICES.
The Traveler Must Confirm the Accuracy of
the Travel Invoice
The traveler must verify booking details, rate information, passenger information
and all other information included on their invoice. If there is any incorrect information
on an invoice, the traveler must contact GTI's Headquarters at 2600 Lake Lucien
Drive, Suite 201, Maitland, FL 32751 (1-800-951-5979) within 24 hours of receiving
the invoice and request that the incorrect information be changed. Failure to contact GTI's Headquarters within 24 hours
of receiving the invoice may result in the incurrence of additional charges for
such corrections.
The Traveler is Responsible for Knowing the
Conditions at Destination(s)
GTI has no special knowledge regarding
unsafe conditions, health hazards, security, political instability, social, labor
or civil unrest, weather hazards or climate extremes at destinations to which you
or your clients may travel. For information concerning possible dangers at your
or your client's destinations and medical information, GTI recommends that the traveler contact
independent third party sources, including, without limitation, the Travel Warnings
Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov and
the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel. The traveler
voluntarily assumes all risks involved in their travel, whether expected or unexpected. GTI is not liable for any injuries,
damages or losses caused to the traveler in connection with terrorist activities,
civil, social or labor unrest, mechanical or construction failures or difficulties,
diseases, local laws, climatic conditions, abnormal conditions or developments,
or any other actions, omissions, or conditions or developments or conditions outside
GTI's control.
The Traveler is Responsible for Complying with All Laws and Travel Requirements
The traveler, and not GTI, is responsible for (i) compliance
with the applicable laws, rules and regulations of the destination, (ii) checking
and verifying any and all identification, passport, visa, vaccination, or other
entry requirements at destinations to which the traveler and (iii) checking with
immigration offices, embassies and consulates to ensure compliance with all applicable
laws, rules and regulations. United States Immigration determines the documents
that passengers must have in their possession in order to leave and return to the
U.S. Neither GTI nor any airline, hotel, car-rental
company, tour operator, cruise line or other service provider named in the traveler's
itinerary (collectively, "Suppliers") are responsible if the traveler is denied
boarding for any reason, including, without limitation, failure to posses the required
documentation.
Payment for Travel Purchases and Reservations
It is the traveler's responsibility to make all payments for travel purchases and
reservations when due. Failure to make all payments when due may result in an automatic
cancellation of the traveler's purchases and reservations. If the traveler fails
to make all payments for travel purchases and reservations when due, GTI may, at its option, (i) cancel the
travel purchases and reservations, (ii) assess late fees and penalties for past
due balances to the maximum extent allowed by law, (iii) process the balance due
and all associated late fees and penalties (for past due amounts) on any credit
card GTI has on file for the traveler, (iv)
offset the balance due plus any late fees and penalties against any type of commissions
due by GTI to the traveler and (iv) hold any
documents, without liability to the traveler, that GTI may have in our possession until
the balance due and all associated late fees and penalties (for past due amounts)
are paid. As is our standard policy please be advised that the balance for your Cruise trip will be
AUTO BILLED on the Final Payment Due date as shown on your confirmation, to the
credit card used for your deposit unless otherwise specified.
The Traveler Must Comply with the United Stated Border Security Act
The United States Border Security Act requires all airlines and cruise lines to
collect immigration information from each passenger prior to their travels to or
from the United States. As of March 1, 2003, all cruise lines must electronically
report a manifest of all passengers on each cruise prior to their arriving at the
port on embarkation day. This manifest includes personal information about each
passenger including name, gender, birth-date, residency, citizenship, and passport
data (if applicable). GTI is required to obtain this information
for each passenger no later than the time of final payment. Any passengers who have
not submitted all the needed information before they arrive at their ship can expect
very long delays. If a passenger does not supply all required data, he/she may be
denied boarding without a refund.
Trip Cancellation
The traveler, and not GTI, is responsible to be familiar
with the penalties assessed for cancellation of their travel purchase and reservations.
Cancellation policies vary greatly between Suppliers. All travel purchase and reservations
should be deemed non-refundable, non-cancelable and non-changeable unless otherwise
advised in writing by a GTI representative.
GTI Recommends the Traveler Use a Credit Card to Pay for Their Purchases
GTI recommends the use of a credit card
to pay for purchases so that the traveler may exercise their rights under the Fair
Credit Billing Act if they do not receive the services they purchased. Paying with
cash, check or debit card does not provide the traveler with this kind of protection
and is strongly discouraged by GTI.
GTI Recommends The Traveler Obtain Insurance
GTI recommends the traveler purchase
appropriate insurance coverage against unsafe conditions, health hazards, security,
political instability, social, labor or civil unrest, weather hazards or climate
extremes at destinations to which they may travel. GTI also recommends the traveler purchase
Travel Protection Insurance to protect the traveler from penalties for canceling
their travel purchases and reservations under certain circumstances. We further
recommend that the traveler not purchase Travel Protection Insurance from the Supplier
in the event the Supplier becomes financially insolvent. Finally, we recommend that
the traveler carefully examine the Travel Protection Insurance limitations from
a third party insurance provider as inclement weather, terrorism and related acts,
pre-existing conditions, etc. may not be covered by the policy. It is the traveler's
responsibility to determine what type of insurance coverage is best for them. GTI assumes no liability for counseling
the traveler on insurance.
Warranty Exclusions
GTI MAKES NO, AND GTI'S SUPPLIERS AND DISTRIBUTORS MAKE NO, WARRANTY OF ANY KIND REGARDING OUR PRODUCTS AND SERVICES,
ALL OF WHICH ARE PROVIDED ON AN "AS IS" BASIS. GTI AND GTI'S SUPPLIERS AND DISTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES AND
CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME STATES DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, WHICH VARY FROM STATE TO STATE.
Limitations on GTI's Liability
GTI SHALL NOT BE, AND GTI 'S SUPPLIERS AND DISTRIBUTORS SHALL NOT BE, LIABLE
TO, THE TRAVELER, THE TRAVELER'S TRAVEL COMPANIONS OR GROUP MEMBERS OR ANY THIRD
PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE,
FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES THAT INCLUDE, BUT ARE NOT LIMITED TO, DAMAGES FOR ANY
LOSS OF PROFIT, REVENUE OR BUSINESS, AS A DIRECT OR INDIRECT RESULT OF: (I) BREACH
OR VIOLATION OF THE TERMS AND CONDITIONS OF THIS AGREEMENT; (II)
THE BREACH OF CONTRACT, FAILURE TO COMPLY WITH ANY LAWS
SUCH AS THE AMERICANS WITH DISABILITIES ACT (ADA), AND/OR ANY INTENTIONAL OR NEGLIGENT
ACTIONS OR OMISSIONS ON THE PART OF ANY SUPPLIER IN SELLING TRAVEL RELATED SERVICES,
OR IN ACCEPTING RESERVATIONS OR BOOKINGS FOR SERVICES. IN NO EVENT WILL GTI
BE LIABLE FOR ANY TYPE OF LOSS TO
THE TRAVELER CAUSED BY AN EVENT BEYOND ITS CONTROL, INCLUDING, BUT NOT LIMITED TO,
GOVERNMENT RESTRICTIONS, NATURAL DISASTERS, TERRORIST ACTS, WARS, RIOTS, STRIKES, AND
OTHER ACTS OF GOD.
If, despite the limitation above, GTI, a provider or a distributor is
found liable for any loss or damage which arises out of or is in any way connected
with any of the occurrences described in the limitation above, then GTI's liability and the provider's
and distributor's liability will in no event exceed, in total, the sum of US$250.00.
Some states do not allow the limitation of liability, so the limitations above may
not apply to the traveler.
GTI has no special knowledge regarding the financial condition of the Suppliers and advises the traveler to evaluate the financial condition of each Supplier.
GTI assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss,
accident, delay, inconvenience or irregularity which may be caused by (i) the acts
or omissions of the Suppliers or any party not under GTI's control, (ii) the failure of
Suppliers to provide services or adhere to their own schedules, (iii) any defaults,
wrongful or negligent acts, or omissions of the Suppliers, or (iv) any defect in
or failure of any vehicle, craft, equipment, or instrumentality owned, operated
or otherwise used or provided by the Suppliers. Unless the term "guaranteed" is
specifically stated in writing on your tickets, invoice, or reservation itinerary, GTI
does not guarantee any Supplier's rates, bookings, reservations, connections, scheduling, handling of baggage or other
personal effects.
Arbitration and Governing Law
In the event of a dispute between The Traveler and GTI, The Traveler and GTI agree that a prompt and fair resolution,
without the time and expense of formal court proceedings, would be in both parties'
mutual interests. All disputes shall be submitted to final and binding arbitration
to be conducted in Orange County, Florida, or a location closest to Orange County,
Florida if no such location for the chosen arbitration body exists there.
MANDATORY ARBITRATION REPLACES THE RIGHT OF EITHER PARTY TO GO TO COURT AND
DEMAND A JURY TRIAL. The party filing
the arbitration must choose one of the following three arbitration firms and follow
its rules and procedures for initiating and pursuing an arbitration:
-
American Arbitration Association, 335 Madison Avenue, Floor 10, New York, NY 10017-4605
Phone: 800-778-7879 (www.adr.org)
- National Arbitration Forum, P.O. Box 50191, Minneapolis, MN 55405-0191
Phone: 800-474-2371 (www.arb-forum.com)
- JAMS, 1920 Main Street, Suite 300, Irvine, CA 92614
Phone:
949-224-1810 (www.jamsadr.com)
In the event that the selected firm cannot administer the arbitration, the party
filing the arbitration will select another of the firms. Each party will bear its
own expenses, and the parties will share equally the filing and other fees of the
arbitration firm and the expenses of the arbitrator, except that the arbitrator
will be entitled to award a different allocation of costs and fees where the arbitrator
determines that a filed claim is frivolous.
The arbitrator will not have the power to award punitive damages or other damages
not measured by the prevailing party's actual damages, except as may be required
by statute. Any award in arbitration initiated under this clause will be limited
to monetary damages and will include no injunction or direction to any party other
than the direction to pay a monetary amount, except as required by statute or to
comply with the terms of the contract. Any award rendered by the arbitrator will
be final and binding upon each of the parties, and judgment thereon may be entered
in any court having jurisdiction thereof. The Federal Arbitration Act will govern
the interpretation and enforcement of this section.
During the pending of such arbitration and until final judgment thereon has been
entered, this Agreement will remain in full force and effect unless otherwise terminated
as provided hereunder. If a provision of this clause is held to be invalid, the
remainder of the clause will remain in full force and effect, and, to this end,
the provisions of this clause are severable.
These Terms and all transactions between you and GTI shall be governed by, and construed and enforced in accordance with, the internal laws of the State of Florida, without regard to principles of conflicts of laws.
Injunctive Relief
You acknowledge that a violation, attempted violation, or threatened violation of any of these Terms will cause such damage to GTI as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that GTI shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these Terms by you, as well as recover from you any and all costs and expenses sustained or incurred by GTI in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.
For purposes of this Section, you agree that any action or proceeding with regard to such injunction restraining such violation, attempted violation, or threatened violation shall be brought in the courts of record of Orange County, Florida, or the United States District Court, Middle District of Florida. You consent to the jurisdiction of such court and waive any objection to the laying of the venue of any such action or proceeding in such court. You agree that service of any court paper may be effected on such party by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules.
Miscellaneous Provisions
If any portion of these Terms is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, these Terms as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of these Terms that is unlawful, void or unenforceable shall be stricken from these Terms.
The headings contained in these Terms are for convenience of reference only, are not to be considered a part of these Terms, and shall not limit or otherwise affect in any way the meaning or interpretation of these Terms.
All covenants, agreements, representations and warranties made in these Terms, as may be amended by GTI from time to time, shall survive your acceptance of these Terms and the termination of these Terms.
These Terms represent the entire understanding and agreement between you and GTI regarding the subject matter of these Terms, and supersedes all other previous agreements, understandings and/or representations regarding the same.
Your Questions, Comments & Complaints
GTI encourages you to provide GTI with feedback regarding these Terms. If you have questions, comments or concerns regarding these Terms, please contact service@globaltravel.com.
State of California
California law requires that sellers of travel in the State of California have a trust account or bond. GTI has a bond issued by __________, in the amount of fifty thousand dollars ($50,000). GTI's California license number is CA #2043947-40. GTI is not a participant in the California Travel Consumer Restitution Fund (TCRF).